Dignity in Digital Transformation

Alongside advancements in digital technologies such as robotics, generative artificial intelligence (AI) tools, and large language models (LLMs) that bring transformation in both mechanistic and creative processes, are uncertainty and fears regarding the value of human contributions.  Employees across skill-levels and job classes are facing potential threats to dignity at work, defined as an inherent and earned sense of self-worth, value, and esteem that can be both promoted and threatened in the workplace.

Our research in this domain focuses on three industries – healthcare, creative professions, and education – and draws upon observations, interviews and archival reports to examine dignity during digital transformation.  We aim to offer insights into digital transformation initiatives in these industries, the ways in which they may undermine human dignity, as well as strategies that both protect employees from threats to dignity, as well as proactively cultivate the experience of dignity at work.

Publications on communities/connections

  • Gibson, C.B., Groves, K., Margolis, J., Lusk, C. and Sakamoto, K.  (2026). The Crisis of Dignity at Work: Dehumanization During Digital Transformation, Societal Upheaval and Workforce Uncertainty.  Academy of Management Discoveries, 11(4), 479-484. https://doi.org/10.5465/amd.2025.0359

  • Froese, F.J., Blay, T., Gibson, C.B., Schaffer, M., and Benitez, J.  (2026). Global virtual work:  A review, integrative framework and future agenda.  Journal of International Business Studies. https://doi.org/10.1057/s41267-025-00775-1

  • Groves, K., Margolis, J., & Gibson, C. (2024) Cultivating the experience of dignity at work during digital transformation:  Proactive strategies for leaders and organizations. Organizational Dynamics.

  • Gibson, C.B., Thomason, B., Margolis, J., Groves, K., Gibson, S., & Franczak, J.  (2023) Dignity inherent and earned:  The experience of dignity at work. Academy of Management Annals, 17(1): 218-267.  https://doi.org/10.5465/annals.2021.0059